We are a elementary school hot lunch provider in Windsor, Essex and Kent County and a Grocery Box Delivery Company. We offer an organized healthy meal program and grocery box pick up/delivery service that is reliable and dependable.
Our promise is to be committed to you and your family, doing all that we can to put a smile on your face and make your life just a little bit easier.
DOUG FORD'S ANNOUNCEMENT MONDAY, APRIL 12, 2021
The announcement made by the Premier on Monday stated that schools will stay closed after the April break. A specific date for return to in-person learning was not indicated. While the schools remain closed, we will credit your Harvest Fresh account every week for any lunches that were ordered for that week. Future orders will remain on your account so that you do not need to redo the order if children go back to school.
Harvest Fresh can refund your entire purchase, but would need to delete your orders for all of April and part of May. If you wish to receive a refund on your credit card, please email Tammy Mailloux directly at This email address is being protected from spambots. You need JavaScript enabled to view it..
At this time, we are continuing to offer our "grocery box" service for pickup and delivery. Your lunch credits can also be used towards this program.
Thank you for your continued support and we look forward to serving your children again in the future.
COVID UPDATE
Back to School is upon us and at this time I personally want to communicate some updates that I feel will be helpful to you as our loyal customer.
Harvest Fresh celebrated it’s 10th year in business this September (unfortunately the celebration will have to wait!). We have been in the Windsor/Essex and Kent County serving your children for 10 years. Some of our original customers are now graduating University and College. We are always dedicated to providing quality products while ensuring all employees are maintaining the highest levels of food safety and facility cleanliness.
We love what we do! This summer we actually worked with the City of Windsor to deliver hot lunches to their summer camps. I personally delivered some of the lunches and it warmed my heart to see children having fun and laughing. I can’t wait to see this again in the playgrounds. We also opened a grocery box business which allowed me to meet a great deal of people in the area and some of my existing customers. I don’t get the opportunity to meet many parents, so it was a nice opportunity. The grocery box business will continue through the school year.
Harvest Fresh is owned and operated locally. No franchise fees or money leaving the Windsor/Essex/Kent area. Because of this, we can support local community professionals, agencies and charities in this trying time who need our support. Food items that we could not use during the summer were donated to local food banks.
Parents have asked about credits which are still on the system or have been refunded upon request. The credits are good for the whole 2020/21 school year. Thank you for supporting us! We greatly appreciate the emails and calls from parents eagerly awaiting our return.
New procedures will be in play for the school year and we will be working with the schools, the boards and health department to make sure we can provide a hot meal to your child safely. As we get updated, we will update you. At this point, menus have not gone out and we will have a delayed start for lunches. We hope that we will see your children in the near future. Until then we are taking this time to make sure our facility is sanitized from top to bottom. All surfaces and items cleaned and disinfected. We have actually repainted the interior just to have a fresh start!
We will prioritize Health and Safety
The measures outlined below are more stringent to those that we have always followed in accordance to Windsor/Essex Health Unit food safety.
When allowed in schools, our priority, as always will be to provide your child a healthy nutritious lunch in a safe environment. If you have suggestions or concerns please feel free to contact me directly at This email address is being protected from spambots. You need JavaScript enabled to view it.
Thank You for your continued loyalty.
Tammy Mailloux
Kid-Friendly
We believe that a good caterer offers a variety of kid-friendly options for parents and children to choose from.
Healthy
Harvest Fresh is approved in all School Boards and is fully compliant with the PPM 150 Policy, which requires 80% of the meals have less than 10g of fat.
Convenient
For delivery, we use insulated totes and our meals are temperature monitored to ensure that health and safety standards are maintained.
Community
Harvest Fresh donates 34 cents of each meal back to the schools. In just 7 years, we have donated over $60,000 to Windsor/Essex/Kent County schools and provided more than 2000 free lunches to children in need.
Call or email us. Ultimately, the decision lies with your Parent Council and the Principal at your school. We would be happy to offer a presentation at your next PAC meeting to explain how the process works and answer any questions you might have.
We sure can. We offer vegetarian, gluten-free, organic and lactose-free meals that can meet your child's allergy needs. Please contact us and we can set up a meal plan for your child.
Harvest Fresh is locally owned and we believe in supporting the community we live in so all of our suppliers are local companies.
Harvest Fresh requires 24 hr notice to cancel a meal and provide you with a credit for a future meal. If a credit cannot be used and a refund issued, we deduct the 5% donation that we have already provided to your school and the cost of any postage, handling or bank charges (etransfer).
If you would like to cancel a meal with more than 7 days notice log onto your account and go to My Orders. Find the desired meal listed under My Upcoming Meals and click the yellow X. A credit will automatically be credited to your account.
If you would like to cancel a meal with more than 24 hours and less than 7 days, please email customerservice@harvestfresh.ca
No credits will be issued for cancellations with less than 24 hours notice.
This is a decision made by your individual school. Harvest Fresh offers Online Ordering which is available to all schools using Visa, MasterCard, Visa Debit or E-transfers. Some schools still accept cash as payment but Harvest Fresh does not accept cheques as a form of payment.
E-Transfer Instructions
Be sure to use YOUR NAME as the "Recipient Name" when adding us as a Payee in the E-transfer section of your bank account. This makes it possible for us to find and process your order quickly and efficiently when we receive your email.
If you have already added us a Payee with a different name please delete this recipient and re-add us with YOUR NAME.
When adding us as a Payee you will also need to create a Security Question and Answer. The secret question should be: "Who is the best hot lunch provider?"
Send the E-transfer payment for the total of your order to customerservice@harvestfresh.ca
We are parents here at Harvest Fresh and understand children can get sick on very short notice. As previously mentioned we only issue credits with 24 hrs notice. In those cases we suggest that you arrange to have your child's lunch picked up from the school or donated to another student. We deliver all lunches to the school and leave them there.
Our delivery staff travel with spare meals just in case. It is very important that our Lunch lady Delivery person KNOWS if there are any delivery issues or problems with their lunch. Look for our staff - usually set up with a table. Or ask the office to help find us. We never want your child to go hungry.
We call these UNCOLLECTED LUNCHES. An uncollected lunch is not the same as cancelled lunch and is NOT credited. Each school has different policies for these meals. Some schools will label and hold them in the fridge if they can while others cannot keep the meals due to their Board regulations and will donate them to other children.
A parent can also arrange with the school to have the meal picked up. Any remaining meals are donated to other children and /or families in need.
If we are able to deliver lunches, no credits will be issued. Each school has different policies for absent children meals. Some schools will label and hold them in the fridge if they can while others cannot keep the meals due to their Board regulations and will donate them to other children.
A parent can also arrange with the school to have the meal picked up. Any remaining meals are donated to other children and/or families in need.
In the event of a bus cancellation due to a Snow or Fog Day but the schools are still open we will make every effort to deliver lunches to the schools. If the weather puts our staff at risk we will cancel lunches and provide families with a credit or arrange with the school a rescheduled date.
We will post our status on our website and Facebook by 7AM on a Fog or Snow Day to let parents know if we will be delivering or not. Please follow us on Facebook and Instagram to be updated on our status. To be safe, please pack your child with snacks on bus cancellation days.
Yes, you can always place a late online order, the meals must be placed 5 days in advance and not all dates may be available.
Sign into your Harvest Fresh account and go to your Dashboard. Click the Printable Menu icon under the My Students section at the top of the page.
Why Harvest Fresh Grocery Boxes?
Harvest Fresh has taken all precautions in the handling of your grocery items. The items are supplied by a HAACP approved facility. The food items provided have not been exposed to the retail/grocery store environment.
Our grocery items come straight from manufacturer to you through us. We offer high end restaurant quality items that can be enjoyed at home.
My girls are loving the meals!! They were very excited to be able to pick their meals out themselves!! I think the choices are great!! I love having the break from packing 4 different lunches once a week, I get so tired of having to try and figure out what to send the kids!! Its definitely a great program!!
Our daughter's favourite meal is Chicken Caesar in a Pita. As a parent, I love the fact that she can have a hot, nutritious lunch at school that is healthy. It's a great way to break away from the regular boring 'sandwich' lunches and I love only having to pack a snack on Wednesday evenings!
I have been ordering from you for 4+ years and have come to love the quality of food you provide.
We really appreciate the meals the kids get and they look forward to their Friday lunches.
As a parent of a graduating student, I can honestly say that I am going to miss Harvest Fresh Days. I think what you are doing is great and I hope you continue with your success.
I love as a Mom not having to pack a lunch once a week and when my kids come home saying they "LOVED" their lunch from Harvest Fresh!
I am so grateful for your generosity and compassion for my sad little boy who thought his mommy forget about his lunch :-(. I have always spoke highly of this program but will make sure to pass on how happy I am with your customer service as well.
We very much enjoy these lunches. Our son counts down the days to Friday and can't wait for his hot lunch. And as a member of the parent council thank you for providing this great opportunity to our school.
Everyone is loving the meals. I keep telling the parents who haven't tried it out to order. They have and they said their kids love it.
Great new additions to the menu btw. My daughter is loving her Thursday lunches. Keep up the awesome work.
Thank you for everything...My daughter loved your meals!! Wishing she had them in high school but unfortunately not.
Your team never disappoints.
I just wanted to thank-you for all the wonderful meals you provided for my daughter throughout the years. Today is her last one since she is a Grade 8 student and has a field trip next week. We were talking this morning about it and we will both miss the weekly treat of not having to make a lunch and knowing that you will be bringing her a great one. Thank you and keep up the amazing work.
Please feel free to contact us if you have any questions or comments.
